Cookie Policy

Effective date: 1 March 2025

This Cookie Policy explains how omney.tech uses cookies and similar tracking technologies on the ROS platform and omney.tech website. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website or use a web application. They allow the site or application to recognise your device and store certain information about your preferences or past actions.

Similar technologies include local storage, session storage, and pixels - this policy covers all such technologies collectively referred to as “cookies”.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the Platform cannot function without them.

auth_tokenJWT authentication token. Session duration.
refresh_tokenAuthentication refresh. 24 hours.
session_idPOS session tracking. Session duration.

Functional Cookies

These cookies remember your preferences and settings to improve your experience on the Platform - such as your preferred language, table layout settings, or dashboard configuration.

user_prefsDashboard preferences. 30 days.
langLanguage preference. 1 year.

Analytics Cookies

We use analytics cookies to understand how users interact with the Platform - which features are used most, where users encounter issues, and how performance can be improved. This data is aggregated and anonymised where possible.

_analyticsUsage analytics. 90 days.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include:

  • Razorpay: Payment processing cookies are set during checkout flows. See Razorpay's Cookie Policy for details.
  • Meta/Facebook: If you use WhatsApp Business API features, Meta may set cookies during OAuth flows.

We do not control third-party cookies and recommend reviewing the respective providers' cookie policies.

4. Managing Cookies

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to block, delete, or control cookies through their settings menu. Note that blocking strictly necessary cookies will prevent the Platform from functioning correctly.
  • In-Platform settings: Where available, you can manage non-essential cookie preferences through your account settings.
  • Opt-out tools: For analytics cookies, you may use browser Do Not Track settings.

Instructions for managing cookies in popular browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy
  • Microsoft Edge: Settings → Privacy, search, and services

5. Impact of Disabling Cookies

Disabling strictly necessary cookies will prevent you from logging in and using the Platform. Disabling functional cookies will mean your preferences are not saved between sessions. Disabling analytics cookies will not affect your ability to use the Platform but will prevent us from understanding usage patterns.

6. Updates to This Policy

We may update this Cookie Policy from time to time. The “Effective date” at the top will reflect when changes were last made. We encourage you to review this policy periodically.

7. Contact Us

If you have questions about our use of cookies, contact us at:

omney.tech

Email: privacy@omney.tech