Your restaurant.
On WhatsApp.
Let customers browse your menu, add items, and pay — all inside WhatsApp. No app download. No link to click. No third-party bot subscription needed.
Your Restaurant
Online · WhatsApp Business
👋 Welcome! Pick a category:
✅ Margherita ₹299 added!
Cart: ₹299 · Checkout?
Five steps.
Fully automated.
01
Customer messages your WhatsApp number
Triggered by a QR code, your website, social media, or word of mouth — the customer sends a message to your restaurant's WhatsApp Business number.
02
Bot presents your full menu
ROS responds instantly with your menu categories. The customer taps to browse items, sees descriptions and prices, and adds items to their cart — all through WhatsApp buttons.
03
Order confirmed, payment link sent
The customer confirms their cart and receives a Razorpay payment link via WhatsApp. They pay using UPI, card, or wallet — without leaving the chat.
04
Order fires to kitchen instantly
The moment payment is confirmed, the order appears on your kitchen display screen and partner panel dashboard simultaneously. No manual entry required.
05
Automatic status updates sent
ROS sends WhatsApp messages to the customer at every milestone — order received, being prepared, ready for pick-up, or out for delivery. Zero customer calls.
The direct channel that
pays for itself
Zero commission orders
Bypass Swiggy and Zomato fees with direct WhatsApp ordering. Keep 100% of your order value.
No app required
500 million Indians already use WhatsApp. Your customers don't need to download anything new.
Automated order handling
The bot handles menu, cart, and payment. Your team focuses on cooking, not answering calls.
Razorpay integration
UPI, cards, and wallets — all payment methods work natively within the WhatsApp chat.
Real-time kitchen sync
WhatsApp orders appear on the KDS and dashboard the same instant as counter and QR orders.
Custom flow builder
Drag-and-drop flow editor lets you personalise every message, menu, and add-on without coding.
Frequently Asked Questions
Do customers need to download an app to order on WhatsApp?
No. Customers only need WhatsApp, which they already have. There's no app download, no account creation, and no website to navigate. They simply message your restaurant's WhatsApp number and the bot guides them through the full ordering flow.
Which payment methods are supported for WhatsApp orders?
ROS integrates with Razorpay for WhatsApp payments, supporting UPI, credit/debit cards, net banking, and popular wallets. Payment links are sent automatically via WhatsApp after the customer confirms their order.
How long does it take to set up WhatsApp ordering?
Most restaurants go live with WhatsApp ordering within 24 to 48 hours. ROS handles the Meta Business API setup, WhatsApp Business number verification, and flow configuration. You don't need any technical knowledge.
Can I customise the WhatsApp ordering flow?
Yes. ROS includes a visual WhatsApp flow builder that lets you customise messages, menu categories, add-ons, promotional offers, and automated replies — all without writing code.
Does WhatsApp ordering work for both delivery and dine-in?
Yes. You can configure separate WhatsApp flows for delivery orders, pick-up orders, and even table-specific QR code ordering. Each flow can have different menus, pricing, and fulfilment logic.
Ready to take direct orders
on WhatsApp?
Book a free demo and see the full WhatsApp ordering flow live. Go from demo to live in under 48 hours.
Book a Free Demo